Privacy Policy

Scope of this policy

This policy describes how PetCareFunding ("we", "us") handles personal information collected through this website and any related form, page or communication it offers.

It applies to information you provide to us directly. It does not apply to the practices of any third party that receives your information under its own privacy policy, and it does not apply to aggregated or de-identified information that can no longer reasonably be linked to you.

Information we collect

We collect information in three ways: what you enter, what your device reports, and what partners tell us.

• Information you submit, such as the amount you are considering, your ZIP code, and any contact details you choose to provide.
• Technical information your browser sends automatically, such as IP address, device type, operating system, browser version, referring page, and the pages you view on this site.
• Information from service providers, such as an approximate location derived from your ZIP code, fraud-prevention signals, and confirmation that a submission reached its destination.

How we use information

• To display the payment-plan information, ranges and rate context you request.
• To route your submission to the participating provider or platform best able to respond to it.
• To operate, secure, debug and improve the site, including detecting invalid or automated submissions.
• To communicate with you about your request where you have asked us to, or where the law permits.
• To comply with legal, regulatory, tax and recordkeeping obligations, and to enforce our agreements.

Cookies and similar technologies

We use cookies, local storage and comparable technologies to keep the site working, remember your in-session selections, measure aggregate traffic patterns, and detect abuse.

You can block or delete cookies through your browser settings. Blocking strictly necessary cookies may prevent parts of the site from functioning, including remembering the amount you selected.

When we share information

We do not sell your personal information for money. We share it only in the circumstances below.

• With participating providers and platforms, so your request can be answered.
• With vendors that perform services on our behalf — hosting, security, fraud prevention, analytics and communications — under contracts that limit their use of the information to that purpose.
• With professional advisers, auditors and insurers where necessary to run our business.
• With authorities or other parties where required by law, subpoena or court order, or where necessary to protect rights, safety and property.
• As part of a merger, acquisition, financing or sale of assets, where information may transfer as a business asset.

Sensitive information

We do not ask for and do not want government identifiers, full account numbers, precise health details or other sensitive categories of information through this site. If you believe you have sent us sensitive information in error, you have the right to have it deleted. We will verify your identity before acting and respond within the timeframe the applicable law requires.

Retention

We keep personal information only as long as it serves the purpose it was collected for, plus any additional period required by law, contract or a dispute. Retention periods differ by record type; technical logs are kept substantially shorter than submission records.

Security

We use administrative, technical and physical safeguards designed to protect personal information, including encryption of data in transit. No method of transmission or storage is completely secure, and we cannot promise absolute security.

Your privacy choices

Depending on where you live, you may have the right to know what we hold, to request a copy, to correct inaccuracies, to delete information, and to limit certain uses or disclosures.

A request must identify the right you are exercising and the record it concerns. We will verify your identity before acting and will respond within the timeframe the applicable law requires. If we decline a request, we will explain why and how to appeal where an appeal right exists.

Where a right to opt out of sale or sharing applies, the dedicated instructions are on the Do Not Sell My Personal Information page linked in the footer.

Children's privacy

This site is intended for adults. It is not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided information, we will delete it once the record is identified.

Changes to this policy

We may update this policy to reflect changes in our practices, technology or legal requirements. The revised version takes effect when it is published on this website.